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<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*eaHeNihSbh7VfgK5AIhz8Q.png"><figcaption>Simplified deal flows</figcaption></figure>Stacking deals on our platform has never been easier, thanks to our simplified deal flows.
We appreciate that a lot of property developers have systems in place (normally spreadsheets), which they are comfortable with and confident in.
Obviously, when stacking deals it is essential to have a very solid grasp on the numbers and returns involved. It’s also important to have a clear understanding of how the deal will be structured and delivered.
We have recognised that for some of our customers, the deal stacking process on our platform has not been sufficiently clear, simple and user friendly.
As part of our mission to continuously improve the platform and support your wealth building efforts, we have today released the following improvements to our deal stacking flows.
<h3>Deal timeline</h3>
We have introduced a visual timeline for each deal you are stacking and placed this at the top of the page.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*VXGuIHV7hjSfi29VSgJpbw.png"><figcaption>Deal timeline</figcaption></figure>This provides context to your deal and lets you see key milestone events, plotted on a timeline.
Depending on the type of your stacking, the timeline will highlight when you will:
<ul>
<li>Start the conveyancing process</li>
<li>Start the renovation process</li>
<li>Complete the sale / refinance process</li>
</ul>
Depending on the type of deal you are stacking, each of these items may take more or less time. You have flexibility and control over where each item appears on the timeline.
<h3>Deal types and phases</h3>
Currently on Stacked, there are four deal types, which you can select when stacking a deal.
<h4>Single let</h4>
This is for deals where you’re buying / developing a single property and renting it to a single family.
<h4>HMO (house in multiple occupation)</h4>
This is for deals where you’re buying / developing a single property and renting it a group of tenants, who will be sharing the property.
<h4>Flip</h4>
This is for deals where you’re buying / developing a single property and then selling it.
<h4>Multi dwelling</h4>
This is for deals where you’re buying one property or piece of land and creating multiple dwellings.
This deal type is very flexible and expressive. It allows you to stack the following types of deals:
<ul>
<li>Buying a piece of land and building a number of new homes</li>
<li>Converting a freehold block into multiple leasehold flats</li>
<li>Converting a commercial building into a combination of commercial and residential units</li>
<li>Structuring a deal, in which you sell some dwellings and refinance / retain others.</li>
</ul>
Each of these deal types, now have their own set of phases, which allows the deal stacking process to flow more intuitively.
Each phase includes a subset of sections, which allow to think about each key part of the deal in a very focused way.
For example, we’ve applied the following phases and sections to a single let deal:
<h4>Phase 1 — Buy and renovate</h4>
<ul>
<li>Purchase</li>
<li>Renovate</li>
<li>Finance</li>
</ul>
<h4>Phase 2 — Rent</h4>
<ul><li>Returns (before refinance)</li></ul>
<h4>Phase 3 — Refinance</h4>
<ul>
<li>Refinance</li>
<li>Returns (after refinance)</li>
</ul>
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*k34D-uf7303UVR6sdnrf2w.png"><figcaption>Single let phases</figcaption></figure><h3>Summary</h3>
We hope that you find these improvements valuable.
By having a clear visual understanding of the deal’s timeline and phases, we hope you will enjoy greater comfort and confidence when stacking deals on our platform.
There is plenty more to come, so stay tuned for further announcements.
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Stacking deals on our platform has never been easier, thanks to our simplified deal flows.

Simplified deal flows

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<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*8_5P8aBcZcE4t_hfs_v--g.png"><figcaption>Deal stacking improvements (part 1)</figcaption></figure>Stacking deals on our platform just got a whole lot easier and more user friendly.
Thanks to Ruth Hunter and Chris Sheerin, for providing feedback and suggested improvements, which relate to our platform’s deal stacking capabilities.
This feedback comes as part of the great work that Daniel Torres and Gareth Alexander are doing, in relation to their pitch room concept called PiRo, which Stacked is proud to be associated with.
Our engineering team is working to delivering a raft of platform improvements and new features, to support your wealth building and fundraising efforts.
We are taking an incremental approach, in which we will release updates on a regular basis, as part of our high velocity development lifecycle.
This product release includes the following improvements.
<h3>Simplified mortgage and bridging products</h3>
We have removed the following fields, as they were causing confusion and making the process of adding new finance products unnecessarily time consuming:
<ul>
<li>Min term</li>
<li>Max term</li>
<li>Min loan</li>
<li>Max loan</li>
<li>Link to product</li>
</ul>
We have also added more contextual links to the deal stacking pages, so it is easier for you to add or edit finance products, which you’re planning to use.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/0*uiYdut9LkQviayJC"></figure><h3>Easier access to templates</h3>
Once configured to suit your needs, the deal stacking templates on Stacked will save you loads of time.
To make it easier for you to add or edit templates, we have added more contextual links to the relevant deal stacking pages, so you access the information you want, when you want it.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/0*VCnJsTm4GythCr2B"></figure><h3>Monthly expenses during and after development</h3>
Until now, the monthly expenses during and after the development phase have been managed in one form on Stacked.
This has caused confusion and reduced clarity on your essential numbers when stacking deals.
We have now split this into separate sections and itemised them, in way that is clearer and allows the deal stacking process to flow better.
This will give you greater clarity on your carrying costs. These are the expenses you will incur during the development phase, prior to renting or selling the property.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/0*24l7UNWBtK83kC5F"></figure><h3>Summary</h3>
We hope you find these improvements useful.
Stay tuned for announcements on further improvements, which our engineers are actively working on.
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Stacking deals on our platform just got a whole lot easier and more user friendly.

Deal stacking improvements (part 1)

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<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*WzcQDo6VLBKjdS6WHeRuWg.png"><figcaption>Conducting due diligence</figcaption></figure>Conducting your due diligence just got a whole lot easier.
I’ve just launched a brand new course, right here in this community.
In this course, I walk you through the process of adding new properties to Stacked and conducting your due diligence.
By leveraging our links to google maps, the energy performance certificate database and land registry — you can conduct your due diligence in a very efficient and streamlined manner.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/940/0*rZrYLyOLhlvzIiBF"></figure>This is the first of a series of courses, which I’m planning to launch over the coming weeks, to ensure you have all the support you need with building and scaling your property investment business on Stacked.
Enrol now — <a href="https://community.stacked.group/courses/9165688/content">https://community.stacked.group/courses/9165688/content</a>
As always, if you have any questions, please let me know.
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Conducting your due diligence just got a whole lot easier.

Conducting due diligence

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<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*Kxq3tApWE2khPlF8Tm15fw.png"><figcaption>Optimised workflow conversations</figcaption></figure>Workflow conversations on Stacked just got much better and more user friendly.
In response to seeing a sharp increase in the number of workflow conversations, which are now taking place on Stacked, our engineering team have implemented a ‘Load More Comments’ feature, so that larger conversations are still quick to load.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/0*pHKa83hGRfMkVnMp"></figure>This may seem like a small improvement but over time, the greatest gains result from a multitude of incremental improvements.
As part of our philosophy of continuous improvement, our engineering team is committed to improving the small things, as well as the big things, so we can deliver the best possible user experience.
As you can see from the graphic below, far more conversations are now happening on Stacked, which is great to see.
By managing all your workflows and conversations (with your internal and external power team members) directly on Stacked, you will have a far more scaleable system for managing and growing your property investment business.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/0*4RsE92v4Y9NgCOQv"></figure>If you have any questions about the best way to start using workflows on Stacked, please don’t hesitate to ask.
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Workflow conversations on Stacked just got much better and more user friendly.

Optimised workflow conversations

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<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*TNAbofZRtlSUwUgsVpFiaw.png"><figcaption>Adding multiple EPC’s to a property</figcaption></figure>You can now add multiple energy performance certificates to any property on Stacked.
This includes properties you’re considering buying and properties that you already own.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/0*1giUZtGQg5OERRk4"><figcaption>Adding multiple energy performance certificates to a property</figcaption></figure>If you have any questions about this feature, or indeed any part of the Stacked platform, please don’t hesitate to ask.
Special thanks to Ruth Hunter, Louise Smith and Chris Sheerin (among others) for providing the feedback, which has led to this improvement being made.
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You can now add multiple energy performance certificates to any property on Stacked.

Adding multiple EPC’s to a property

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<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*1BTPB0TtGrVwfPxF1EwxHA.png"><figcaption>Meet Sam — the new Stacked customer support bot</figcaption></figure>As part of our mission, to continuously improve our customer support, we have launched the new Stacked support bot today.
Say hello to Sam 👋
<figure><img alt="" src="https://cdn-images-1.medium.com/max/736/0*DffInzEu6yhjSpdq"></figure>Sam lives inside the live chat facility, which is available 24/7 from the bottom right hand corner, of every page on the Stacked website.
You can ask Sam any questions you like about Stacked and he will do his best, to direct you to helpful articles, resources and videos.
Over the course of time, as we continue to curate more articles, videos and training courses, Sam will get smarter and increasingly more helpful.
Whilst we work to build up our bank of support resources, there may be questions that Sam is not able to answer.
Whenever that is the case, he will refer to you a member of our team, so that we can personally ensure you have all the support you need.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/734/0*yA5PiSAE8yzNAeIN"></figure>So, when in doubt …. Ask Sam 🙌
As always, if you have any questions, please let me know and I’ll be happy to help.
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As part of our mission, to continuously improve our customer support, we have launched the new Stacked support bot today.

Meet Sam: the new Stacked support bot

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<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*lY8UhXbgdEi5Z-D2AvgYlg.png"><figcaption>Improved customer support</figcaption></figure>As part of our commitment to continuous improvement, we have recognised that we need to improve our customer support systems.
Our goals are to:
<ul>
<li>Make it as easy as possible, for you to use Stacked</li>
<li>Allow you to easily find answers to your questions, by gradually building up a comprehensive bank of courses, support articles and videos</li>
<li>Make it easy for you to contact us, when you run into challenges</li>
</ul>
As a first step towards achieving these goals, we have added a chat facility to the bottom right hand corner, on every page of the Stacked website.
Our team will be monitoring incoming messages periodically throughout the day and will respond as soon as possible.
Wherever possible, we kindly ask that you supply videos or images of the issues you’re facing, as this helps our team to quickly understand and resolve things for you.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/0*SGW6-JMifepQIa3Y"></figure>We are also looking at expanding our team, so that we’re able to gradually deliver a better customer support experience, to all our customers.
Thank You for your patience, while we work to improve things for you.
If you have any questions, please feel free to add a comment below or drop us a message, through the new chat facility on our website.
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As part of our commitment to continuous improvement, we have recognised that we need to improve our customer support systems.

Improved customer support

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<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*6jEZWvtinGxVbAqPCOjy4A.png"><figcaption>Coming Soon | Stacked 2.0</figcaption></figure>Stacked 1.0 provided you with an all-in-one platform for building a property investment business. Stacked 2.0 will take things to a whole new level.
<h3>Key learnings from Stacked 1.0</h3>
We launched the first version of Stacked back in October 2020.
Since launching, we’ve reached some awesome milestones, which include:
<ul>
<li>2,500+ property investors joining the platform</li>
<li>£500,000,000+ worth of deals being stacked</li>
<li>£50,000,000+ worth of properties being managed on Stacked</li>
<li>The first batch of mortgage applications being successfully completed, by connecting property investors and mortgage brokers, directly on Stacked</li>
<li>A number of deals being successfully funded by private investors, after investor packs were automatically generated and shared with them, via Stacked</li>
</ul>
We’ve met loads of incredible people and formed some amazing partnerships, which form a key part of the foundations, for our continued growth through 2023 and beyond.
The thing that excites us most however, is not the milestones we’ve reached or the amazing partnerships we’ve formed.
Rather, it is the vast amount of lessons we have learned.
Amongst many other things, we have:
<ul>
<li>Gained a strong understanding of what property investors truly want and need from a property investment platform</li>
<li>Identified the key challenges involved, in developing a platform that can deliver exceptional value and customer experience, at scale</li>
<li>Taken inventory of the mistakes we have made and identified the key ways, in which we need to improve, as a business, in order to best support our customers wealth building efforts</li>
</ul>
So, before I share our exciting plans for Stacked 2.0, I would like to thank a few people:
<ul>
<li>Thank You to everyone who has signed up for a Stacked account and taken the platform for a test drive</li>
<li>Thank You to everyone who has taken the time to provide feedback, both positive and more importantly, in the form of constructive criticism. We have listened to you very carefully and have built all your suggestions, into our product roadmap.</li>
<li>Thank You to all our strategic partners. We’re honoured to be working in close collaboration with you.</li>
</ul>
<h3>Key improvements in Stacked 2.0</h3>
In order to deliver a game changing second version on Stacked, we have:
<ul>
<li>Doubled the size of our engineering team</li>
<li>Committed a significant amount of extra capital to the business</li>
<li>Set the stage for our first funding round, so we can raise additional capital (if required), in order to deliver maximum value to our growing customer base</li>
</ul>
Work has been underway for some time on Stacked 2.0 and we’re planning to gradually start rolling it out, over the coming months.
Some of the key aspects of Stacked 2.0 are:
<ul>
<li>A beautiful set of user interfaces, which are hyper intuitive and user friendly</li>
<li>Powerful new features, based on requests, we have received from our customers</li>
<li>A comprehensive set of support guides and self-help articles, which can be accessed via a new knowledge base or by interacting with Sam, our new customer support bot. Thanks to his underlying machine learning and artificial intelligence capabilities, Sam will get smarter and more helpful with every question he is asked.</li>
<li>Enhanced capabilities for raising public finance e.g. mortgages and bridging loans, by connecting with your preferred brokers and lenders, directly on Stacked</li>
<li>Enhanced capabilities for raising private finance, by creating gold standard investor packs and connecting with prospective investors, directly on Stacked</li>
<li>Significantly enhanced portfolio management and communication capabilities</li>
<li>The ability to automate recurring tasks</li>
<li>The ability to integrate with popular 3rd party applications, so you can enjoy a seamless process, for building and scaling your property investment business</li>
<li>And much much more</li>
</ul>
<h3>Some highlights</h3>
In closing, I would like to share a few personal highlights, from my Stacked journey so far.
Thank You all for your ongoing support.
I will repay you, by continuously improving Stacked, so you can take your property investment businesses, to ever higher levels of performance.
The best is yet to come.
Watch this space.
<figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*wGyVRrnEswt0SoebeOCTmg.jpeg"><figcaption>The beta launch of Stacked in October 2020</figcaption></figure><figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*qTC62YBhepxgew5n9A012g.jpeg"><figcaption>Honoured to have Simon Zutshi on the Stacked board</figcaption></figure><figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*7H24AJEJfgk1gW3CxC68hw.jpeg"><figcaption>Delighted to be working in partnership with Liz Baitson and Kal Kandola</figcaption></figure><figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*40C1RdCVjlsmSpmLqh7Q3A.jpeg"><figcaption>A great buzz exhibiting at the Property Investor Show</figcaption></figure><figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*5MxX3GbPPFMKBLpG1bgWWA.jpeg"><figcaption>Nothing would be possible without the support of my incredible wife</figcaption></figure><figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*hC_wHoXSeqwYiyNZXAulSA.jpeg"><figcaption>Delighted that Dan Torres invited to present Stacked at his SSAS London event</figcaption></figure><figure><img alt="" src="https://cdn-images-1.medium.com/max/1024/1*UhbU1vgOBELyXSigW9DVhg.jpeg"><figcaption>Very happy to be working in close partnership with Dan Torres and Gareth Alexander</figcaption></figure>
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Stacked 1.0 provided you with an all-in-one platform for building a property investment business. Stacked 2.0 will take things to a whole new level.

We are continuously improving
Stacked

Check out the latest updates

Simplified deal flows

Deal stacking improvements (part 1)

Conducting due diligence

Optimised workflow conversations

Adding multiple EPC’s to a property

Meet Sam: the new Stacked support bot

Improved customer support

Coming Soon | Stacked 2.0

We are continuously improving Stacked

Check out the latest updates

Simplified deal flows

Deal stacking improvements (part 1)

Conducting due diligence

Optimised workflow conversations

Adding multiple EPC’s to a property

Meet Sam: the new Stacked support bot

Improved customer support

Coming Soon | Stacked 2.0

We are continuously improving
Stacked